Payment:
BEVEL accepts paypal and credit card payments. Our shopping cart is
set up through paypal. An account with paypal is not necessary.
Shipping & Handling:
BEVEL jewelry is made once you place your order.
It may take up four weeks to be produced and shipped. An email
confirmation will be sent when we have received your order, and again
once it has been shipped. Items generally take four to five days to
ship if we have your desired idem in stock.
Domestic:
All deliveries within the US and Canada will be shipped via UPS. UPS
Ground deliveries take approximately five business days to arrive. A
standard $10 shipping and handling fee will apply to single item
purchases, shipping will increase incrementally with quantity of units
ordered
International:
International orders are shipped with USPS. A standard shipping and
handling fee of $15 for single item purchases will apply. Duties,
taxes or customs clearance are the responsibility of the
customer/receiver, and may apply according to your location. Also,
some items occasionally experience customs delays. We have no control
over these charges or delays and cannot predict when they may occur.
Please contact your local customs office for additional information.
USPS provides tracking information for your package while it is in the
US. Once your package is received in your country the tracking
information is unavailable on usps.com. Packages are trackable using
the US customs number we email you upon shipment. USPS shipping takes
approximately five to fifteen business days.
Exchange Policy:
BEVEL does not accept returns, all jewelry is custom made-to-order
and therefore not returnable. Exchanges must be received to us within
10 days of clients receipt of purchase. Items for exchange must be
marked on the outside of the package -EXCHANGE- with a written note on
the original receipt stating the requested exchange item of equal or
greater value. Damaged or scratched jewelry is not exchangeable
Sales Tax:
Sales tax of 8.375% will apply to all orders shipped to addresses
within the state of New York.
Mistakes on an order confirmation:
If the address was entered incorrectly or the wrong item was ordered,
please contact us immediately to inform us of any incorrect
information seen on the confirmation receipt. Email at:
Info@bevelnyc.com. BEVEL is not responsible for incorrectly placed
orders, if the order has already been shipped, we will gladly exchange
this item following the standard exchange policy.
Lost packages:
In the instance that you feel a package has been lost please first
contact the carrier using either the tracking number for UPS or
customs number for USPS provided in an email upon confirmation of the
outbound shipment.
Privacy:
BEVEL assures the privacy of our customers. Any information disclosed
is confidential and will not be distributed.
All items are produced in New York. Some beads are from imported stalk
and some are of limited quantity so they are subject to substitution. |